Gallers OKTO represents some of the best artists making some of the finest handmade work that can be found anywhere. But of course, as a handmade product, some variation from the photos shown is normal. We will work with you to address any concerns you may have but note that only website/store credit will be given for returns.If an item is listed out of stock, you can still order it on the website, but shipping may be delayed. You will be sent an e-mail notifying you of the expected ship date, and you will be given a chance to cancel the order and receive a refund. Once you confirm the order, however, only website/gallery credit will be given on cancellations or returns.